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5 things not to say as a 911 dispatcher...


PRPGfirerescuetech

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Oh boy... that was not a good move. Even if she is a possible frequent flier (notice how she knew his name?) you must maintain your professionality. Joke about it with your buddies AFTER you hang up the phone.

Goodness! Hello, rocket scientist!

Wendy

CO EMT-B

MI EMT-B

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When I was a kid (maybe 17) I found my grandmother after she had died...The first dead body I had ever seen.

When I called 911 I said "I think my grandma is dead...can you send an ambulance?!?!"

He kept asking, "how old is she?", What is her name?" etc.

In between questions I was saying "I don't know! She's always just been grandma! Can't we talk after you send an ambulance?!"

He said "perhaps you should call back when you calm down!" and hung up!

The ambulance showed up about 30 seconds later...I was probably freaking out...(can't remember, I haven't seen 17 in a while) But I'm thinking hanging up is probably not SOP.

No point...just a story...

Dwayne

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