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Training Ideas Needed for Transport Service


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#1 EMT175

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Posted 05 December 2012 - 08:34 PM

I am the training officer for a rural ambulance service. We run shifts 24/7 and do a combination of transports ranging from interfacility, dialisis, and doctors' apointments to backing up the 911 system in each of our office locations. I am being given 1 hour a month to do some sort of training for both ALS and BLS folks. I'm looking for ideas what might be better suited for the transport side of things. Got the 911 side covered. As you can imagine we deal mostly with the elderly and disabled. Any ideas would be greatly appreciated.
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#2 Arctickat

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Posted 06 December 2012 - 12:18 AM

Driving skills.
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#3 Ruffmeister Paramedic

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Posted 06 December 2012 - 02:58 AM

Customer service skills. How to deal with difficult people eg nurses.
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#4 Resqmedic

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Posted 07 December 2012 - 02:54 PM

Are you talking scenarios or lecture? On the scenario side you could have a "What to do when things go wrong" lesson, Pump failure, vent failure, patient's condition deteriorates or changes, or a managing a critical transfer lesson.

On the lecture side you could do the ever popular documentation and paper work lecture, what required transfer paperwork and signatures you need. I had a nurse come in one time and teach venous access for ports, PIC lines and central lines, that was a fun class (nurse was pretty cute too, make sure to always pick a cute nurse to do trainings, makes the class pay better attention)
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#5 brentoli

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Posted 07 December 2012 - 09:27 PM

You can never go wrong with documentation. There's ways to not make it so dry and boring also. Do you do in house or contracted billing? If you use an ems billing company they may be willing to help you out on documentation classes.

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