iago

That would fall more under the definition of emotional support animal. You would have to consult your agency's SOP regarding what to do with those. The agency I just left generally won't take them because the hospitals won't. We could only take service animals as defined by the ADA. BTW...a dementia patient should have a caretaker or family member who can answer those questions for you. Just be sure to stick to the same ADA allowable questions you would ask the patient.

Yes, as the others have said, you need to be more specific. Find out what your supervisor means, with examples. I am mainly 911 service but have worked entertainment, mostly concerts and festivals. Without more info it's hard to guess what your boss is talking about.

the agency I just left requires N95's only with suspected or confirmed Covids and just released a memo detailing a plan to sterilize and reuse. Other covid PPE consists of gown, bonnet, eye pro. Face shield for intubation. Surgical mask for all other cases. Surgical mask on patient if they tolerate it. My headache was my fellow providers. I have had partners not want to wear the surgical mask in the day room or in the truck as directed and fire isn't required to wear them at all. I pulled the pin and resigned. Volunteers here don't get the job protections that paid personnel do. If I become sick or die because of this disease, my family will have no recourse. When I resigned, I gave my reasoning and was met with the predictable amount of lousy attitude so I do not regret my decision. They will forget my name in no time. I'm sure I won't be the only one. I have heard this same complaint elsewhere.

I recently quit not out of fear of infection from patients, but out of fear of infection from fellow providers. We have many who seldom practice infection control measures spelled out by the agency such as masks and social distancing, especially indoors. I won't work with people who think so little of their own lives or those of other people's. One must wonder why they work in medicine in the first place with such nihilistic worldviews.