I have had to deal with too many patients who are both physically and verbally abusive; if they are physically violent, then they get tied down to my cot in restraints. But even then, most combative patients continue to be loudly verbally abusive even when strapped down, yelling and cursing at me, saying things like they're going to kill me, they're going to lay my wife, etc. etc. I had one colleague tell me to just gag them with duct tape, but i know that was obviously a joke. Another recommendation was to sedate them, but I doubt Medical Con would allow me to sedate a person for just being verbally abusive.
How do you handle these situations? Is there anything you can do or say to the patient to calm things down?