It seems like you guys arent that fond of VAC's. Rookies got to get experience from somewhere.
My issue isn't that people volunteer, it's that they are volunteering by trying to jump calls rather than being part of a 911 system. I understand that a lot of volunteer groups were there before FDNY came in, but if the community isn't saying "we need more coverage, lets have a volunteer service" then something has to change. And I think it is. Look up what is going on with FDNY and Aviation Fire Department.
It seems like there are groups that are volunteer and have a decent system in NYC. Columbia EMS for the university, Central Park Medical, Hatzola. People call them directly, bypassing 911. Which I think is fine. But I don't think I'd work for a service that's operational plan was "let's listen to a scanner and try to get there first."
As a side note, I would think there would be legal issues to jumping calls. I could see a lawyer argue if something went wrong on a call "this person called 911, they expected an ambulance to show up. You arrived from your volunteer ambulance, that patient assumed that you were sent and thats why they agreed to treatment from you."
Not saying that the vollys are more likely to do something wrong. But from a legal stand point one could argue that you as protected as an agency that was requested by the caller.
I feel the frustration for the people who are volunteering. I looked into it years ago and was annoyed I couldn't just work on an ambulance in the summers during college in NYC, that I had to either go full time with FDNY or try to get on with a hospital that wanted more previous 911 experience.